Privacy Policy

Thank you for visiting this website (the “Site”) sponsored by Avadyne Health (the “Company” or “we” or “us” or “our”). We are strongly committed to protecting your privacy and providing an optimal online experience for all persons accessing the Site (“Users” or “you”). In order to allow you to evaluate our privacy procedures and make decisions regarding your use of the Site, we provide this Online Privacy Policy (the “Privacy Policy”) explaining our online information practices. The Privacy Policy applies to information collected online through the Site. Please read the entire Privacy Policy (set forth below) and contact us if you have any questions regarding the matters addressed herein.

COLLECTION AND TRACKING OF PERSONAL INFORMATION

In order that we can ensure that you receive the services offered by the Site, we request and use a limited amount of information about you including your name, email address, street address, zip code, certain medical account information, and a truncated portion of your social security number. Some of the information we possess about you is Protected Health Information (as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and such information is only shared in conformance with HIPAA. We also may collect other information when you visit the Site such as your IP address, browser type, domain name, access times and referring Web site address. This information (the information we collect and receive about you is referred to, collectively, as “User Information”) is collected both during registration on the Site and when the Site is visited.

WHAT WE DO WITH USER INFORMATION

We use the User Information to deliver the electronic communications, for authentication purposes, and for controlling and monitoring use of the Site. We also use the User Information to evaluate and administer our services and respond to any problems that may arise. We do not sell, trade or rent User Information to third parties and will not disclose personal information separately identifying you, without prior consent, except as set forth herein.

We may disclose certain User Information in response to legal process including, without limitation, in response to a court order or subpoena. We further reserve the right, subject to applicable law, including without limitation, HIPAA and the Fair Debt Collection Practices Act (“FDCPA”), to use or disclose any User Information, without notice or consent as needed: (i) to third party service providers who provide portions of the Site’s functionality, each of whom have agreed in writing to maintain the confidentiality of the User Information; (ii) to satisfy any law or regulation; (iii) to conduct investigations of consumer complaints or possible breaches of law; (iv) to protect the integrity of the Site and our property; (v) to protect visitors to the Site or others; (vi) to ensure the Site is used in conformance with the terms and conditions set forth in the Terms of Use displayed on the Site; or (vii) to the providers to whom you have a financial obligation.

USE OF COOKIES AND WEB BEACONS

To enhance your experience on this Site, many of our Web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies do tell us your e-mail address and other personally identifiable information. We use cookies to improve the content and offerings on the Site. For example, we may use cookies to personalize your experience on the Site (e.g., to recognize you by name when you return to the Site or to maintain session states for you).

"Web beacons" or clear .gifs are small pieces of code placed on a Web page to monitor the behavior and collect data about the visitors viewing a Web page. For example, web beacons can be used to count the users who visit a Web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons on the Site from time to time for this and other purposes.

SECURITY OF YOUR PERSONAL INFORMATION

Our employees and service providers are made aware of the Privacy Policy through periodic communications and training. We limit access to private and confidential data to those employees and service providers with a specific need to retrieve this information, and we store data on multiple service systems, in controlled, secure environments.

CHANGES IN CORPORATE STRUCTURE

In developing our business, we might sell certain assets of the Company, or parts of the Company, may be sold, merged or otherwise transferred. Your information, whether personally identifiable or otherwise, may be one of the transferred assets in such transactions.

CHANGES TO OUR PRIVACY POLICY

We will occasionally update the Privacy Policy as necessary to comply with a changing environment. While we will attempt to notify you of material changes to the Privacy Policy, we recommend that you check the Privacy Policy when you visit the Site to be sure you are aware of and understand the current Privacy Policy. We will not make changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so.

CONTACT INFORMATION

If you have any questions about the Privacy Policy or our privacy practices, please contact us at Avadyne Health, 10604 Justin Drive, Des Moines, Iowa 50322, Attn: eStatements, by sending an email to estatement@paymentcenteronline.com, or by calling (800) 777-8645.